Privacy & Cookie Policy

Last Updated: 25 July 2024

1. About This Policy

This Privacy & Cookie Policy explains how K&K Accounting & Business Services Pty Ltd (ABN 34 621 091 281) (“K&K Accounting & Business Services”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information — including information gathered through cookies and other digital tools.

By using our website or providing personal information to us, you consent to the practices described in this Policy.

2. Our Commitment to Your Privacy

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). All employees, contractors, and third-party providers engaged by us must comply with this policy and our confidentiality standards.

You can learn more about the Australian Privacy Principles by visiting the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

3. Personal Information We Collect

The type of personal information we collect depends on your interaction with us and may include:

• Name, address, date of birth, and contact details
• Identification documents (e.g., driver’s licence, tax file number)
• Financial and employment details (e.g., bank accounts, loans, assets, income, superannuation)
• Spouse and dependent information (if relevant)

We only collect information necessary for providing professional services, meeting compliance obligations, and managing our client relationships.

4. How We Collect Information

We collect information in several ways, including:

• When you engage our accounting, tax, or advisory services
• When you complete client forms, checklists, or provide documentation
• Through emails, calls, or online contact forms on our website
• From publicly available sources and government agencies (e.g., ATO, ASIC)
• Via third-party service providers assisting in the delivery of our services

5. Use and Disclosure of Personal Information

We use your personal information to:

• Provide accounting, taxation, and business advisory services
• Meet regulatory obligations with the ATO, ASIC, and other authorities
• Manage client relationships, billing, and communications
• Keep you informed of updates or services relevant to your business
• Conduct internal audits and quality assurance

We may disclose your information to trusted third parties, including:

• Employees, advisers, or contractors assisting in service delivery
• IT service providers, cloud storage, and accounting software partners
• Regulatory and professional bodies such as the ATO, ASIC, and CPA Australia
• Entities authorised by you or as required by law

We do not sell or trade your personal information under any circumstances.

6. Overseas Disclosure

Some data may be stored or processed by our third-party service providers outside Australia. Where this occurs, we ensure that the overseas recipient complies with privacy standards equivalent to the Australian Privacy Principles.

7. Security of Your Information

We maintain strict security standards to protect your personal information from misuse, loss, or unauthorised access. Data is stored securely in both electronic and physical formats.

If a data breach occurs that is likely to result in serious harm, we will notify both you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches Scheme.

8. Access and Correction

You may request access to or correction of your personal information by contacting us in writing. We will respond within a reasonable timeframe and may charge a small administrative fee for complex requests.

If we are unable to provide access, we will explain why as permitted under the Privacy Act.

9. Cookies and Website Data

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function effectively, remember preferences, and provide insights into visitor behaviour.

How We Use Cookies

We use cookies to:

• Ensure our website operates efficiently and securely
• Improve functionality and user experience
• Analyse website traffic via tools such as Google Analytics
• Remember your preferences (e.g., contact form entries, region)

Cookies do not collect personal financial or sensitive information.

Third-Party Cookies

We may use third-party services (e.g., Google, LinkedIn, or Facebook) that set their own cookies to track website performance, advertising reach, or embedded content (such as maps or videos).

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that doing so may affect website performance or limit certain features.

Learn more about cookie settings:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy or cookie practices and encourage you to review their policies before sharing personal information.

11. Updates to This Policy

We may update this Privacy & Cookie Policy to reflect legal, technical, or business changes. Updates will be published on our website with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or wish to make a complaint about how your information is handled, please contact:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.